Knowledge Base

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Adding AppleCare+ Service Fees in CheckIn
Apple iPhone consignment parts management feature
Automatic Internal notes stating email was sent for a Quote or Order
Best Practices and FYIs for CheckIn
Calculating Average Cost in CheckIn
Connecting a GSX repair to an SRO
Creating and Using an SRO in CheckIn
Creating Payment Methods in CheckIn
Creating Products in CheckIn
Customer Credits in CheckIn
Enabling Permissions for ConnectWise ScreenConnect Access
Exporting Customer List for Email Marketing
FileMaker Database Backups
FileMaker Search Operations
GSX Issues & Emailing GSX Web Services for Help
GSX Mail In Repair - Country name or code needed on customer card
GSX Security
GSX Technician Setup
How to Change the Invoice Post Date in CheckIn
How to Process Payment on an Order that's been partially Invoiced
How to Use Pricing Levels in CheckIn
If CheckIn does not launch your default email client
Ingram Micro Drop Shipping
Ingram Micro Setup and Use in CheckIn
Issues removing items from SROs, Orders, Quotes and Invoices in CheckIn version b23
Looking Up a Paygistix / Payment Logistics Payment
Navigating to the Company Setup and Workstation Setup screens
Navigating to the Department Setup screen
Partially receiving a PO
PayLink Registration
Performing Physical Inventory Count with CheckIn
Printing Setup in CheckIn
Processing Customer Returns and Exchanges in CheckIn
Processing Repeat Sale Credit Card Payments in CheckIn
Receiving POs
Requesting and Renewing GSX Certificates for CheckIn
Return To Vendor PO in CheckIn
Security Privileges in CheckIn
Send Service Notes to Customer
Setting the Time Zone Offset in CheckIn
Setting up Credit Card Processing
Setting Up Fat Quarters and Pre-Cuts Products
Setting Up Shopify Integration in CheckIn
Setting Up Touch Add Departments and Products for POS Screen
Signature Capture for Invoice
SRO & Product Labels
SROs in CheckIn: Features and Best Practices
Submitting a GSX Repair in CheckIn
Troubleshooting GSX Issues in CheckIn
Turn on Repeat Sale function
Unit Received Data cannon be a future date error
UPC and Barcode for Product C
Updating Print Files following a Version Update to CheckIn
Upgrading Your CheckIn Database
Using ApplePay and AppleCash in CheckIn
Using Default Emails in CheckIn
Using Gift Cards in CheckIn - DRAFT
Using SRO Status Emails in CheckIn
Using the Import Helper in CheckIn
Using the Multi-Store features in CheckIn
Utilizing and Setting up Tills
Utilizing the Inventory Lookback Tool
Viewing GSX Schedule Manager Reservations in CheckIn
Voiding a Transaction in CheckIn
Voiding an Invoice, Cancelling an Invoice in CheckIn