Knowledge Base

Your front of store terminals should have been setup with all the information (Values) during the credit card onboarding process with Payment Logistics (or if you are in Canada, AU or NZ with the help of Fiserv/Clover)

If you want your workstation setup to interact with your credit card processor even if you are working in a back office etc. in order either interact with a terminal or to be able to manually enter credit card transactions you can simply copy the credit card setting from one of the front of store workstations.

Simply go to More >Admin>Workstation>Credit card button at the top then entirely copy all the values into your workstations credit card setting section.

If your office is in the same building as your store, you will have the  option to use the terminal (if the customer is in the store in order to swipe their card) or you can manually enter the PnRef # to close out the transaction.

To enter a manual CC payment with a PnRef# you need to either use the Processors web portal to manual put a charge through or send you customer a payment link and when they complete a payment you will receive an email with the PnRef# attached.