Note: this document assumes you are already set up with the Ingram Developer portal.
In the Taskbar, click the "More" button. Select "Admin," and then the "Company" tab. In "Company Setup," choose the "Global Settings" tab and select "Ingram."
You will need to enter the "App ID" and "Secret Key" values.
For the "api_ingram_url" field, enter this value: https://api.ingrammicro.com:443/
The "api_ingram_auth_token" field must be left blank!
For the "api_ingram_customer_number" field, enter your Ingram customer number.
The "api_ingram_vendor_name" must be Ingram Micro, Inc.
For "api_ingram_flooring_suffix," enter your code. That information will only be sent when a PO is submitted if you've selected "Flooring" in the PO under Notes > Payment Terms.
For "api_ingram_default_warehouse," select your preferred warehouse by number. (Click on the "i" icon for a list of warehouses.)
Important: if you already have an Ingram Micro supplier card that was imported, please make sure the vendor is named Ingram Micro, Inc.
When submitting Orders for Ingram through CheckIn
It's a good idea to get into the habit of checking on stock of a product before submitting an order -- if the unusual event that a product is not available in your Default Warehouse, orders for it may not be properly processed when submitted via the Ingram API.
Also: Ingram's API can be very particular about the text and formatting used for customer information. We've encountered issues with names that have punctuation (such as Bub O’Casey), and we've also encountered difficulty with submitting orders that had a "Return" character (such as a line break) in the address.
Unfortunately, Ingram's API won't always return an error message that explains the point of failure -- but if you encounter difficulty in submitting a PO that is to be drop-shipped, have a look at the customer information for issues like these.